Post by Urbz on Feb 23, 2010 10:04:26 GMT -5
MacBook Repair Extension Program for Hard Drive Issues
Tuesday, February 23, 2010 08:44 EST
Apple's MacBook Repair Extension Program for Hard Drive Issues applies to certain 13-inch MacBooks sold between May 2006 and December 2007, approximately. According to Apple, the models may have 1.83GHz, 2GHz, or 2.16GHz processors and 60GB, 80GB, 100GB, 120GB, or 160GB hard drives:
If your MacBook was purchased in the date range listed above and shows a flashing question mark on the screen, please take it to Apple or an Apple Authorized Service Provider and they will examine the hard drive to confirm if it is eligible for a replacement, free of charge, under this program.
The Apple web page for the program also notes:
Some customers may have paid for out of warranty repairs that qualify under this program. Apple will contact affected customers (where contact information is available) with details on the reimbursement process. If you believe that you paid for a repair covered by this program and you have not been contacted, you may contact Apple Technical Support.
This worldwide Apple program does not extend the standard warranty coverage of the MacBook.
This program covers affected MacBook models for 3 years from their original date of purchase or until August 15, 2010 whichever provides longer coverage. Apple will continue to evaluate the repair data and will provide further repair extensions if needed.
[We also found that Smart Utility can be very helpful for identifying a failing hard drive that has not yet displayed the "flashing question mark" that indicates total failure.]
www.apple.com/support/macbook/hd/repairextension/
Tuesday, February 23, 2010 08:44 EST
Apple's MacBook Repair Extension Program for Hard Drive Issues applies to certain 13-inch MacBooks sold between May 2006 and December 2007, approximately. According to Apple, the models may have 1.83GHz, 2GHz, or 2.16GHz processors and 60GB, 80GB, 100GB, 120GB, or 160GB hard drives:
If your MacBook was purchased in the date range listed above and shows a flashing question mark on the screen, please take it to Apple or an Apple Authorized Service Provider and they will examine the hard drive to confirm if it is eligible for a replacement, free of charge, under this program.
The Apple web page for the program also notes:
Some customers may have paid for out of warranty repairs that qualify under this program. Apple will contact affected customers (where contact information is available) with details on the reimbursement process. If you believe that you paid for a repair covered by this program and you have not been contacted, you may contact Apple Technical Support.
This worldwide Apple program does not extend the standard warranty coverage of the MacBook.
This program covers affected MacBook models for 3 years from their original date of purchase or until August 15, 2010 whichever provides longer coverage. Apple will continue to evaluate the repair data and will provide further repair extensions if needed.
[We also found that Smart Utility can be very helpful for identifying a failing hard drive that has not yet displayed the "flashing question mark" that indicates total failure.]
www.apple.com/support/macbook/hd/repairextension/